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My Global Shutdown Airport Experience & Modified Delta Flight Orlando To Pittsburgh - Delayed Travel

Date: July 20, 2024 Duration: 44m 3s
Airport Experience During Global Shutdown
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Transcript

0:03 welcome everyone Adam the woo here as
0:03 the recording of This TGIF it is Friday
0:06 July
0:07 19th 2024 cheers I just got off the
0:10 elevator really early I checked out the
0:12 hotel here in the Orlando International
0:15 Airport I stay in the
0:17 Hyatt there is a global outage there is
0:20 a worldwide
0:22 outage so none of the information I will
0:25 be showing throughout the airport is
0:27 going to be accurate this is in a
0:29 recovery mode it will not load so
0:32 anything that they are saying anything
0:33 that's on the Delta app Etc is not going
0:37 to be correct
0:38 because all flights not just with Delta
0:42 are grounded so I spent the last hour or
0:44 two up there and I might I'm just going
0:48 to try to I got a couple hours to decide
0:50 I'm just going to hang around the
0:50 airport and see what happens but I was
0:52 supposed to fly out at 8: a.m. which I
0:53 do not believe is going to happen was
0:56 going to have a layover in Atlanta and
0:59 then I was going to go to Pittsburgh but
1:01 I don't know if I'm going to Pittsburgh
1:03 I might go
1:05 home I might go home and see just
1:08 regroup in fact they have closed off the
1:12 Sky Lounge there is a line there's a
1:14 gentleman there stopping anyone from
1:15 going up there so they told me I cannot
1:17 go back up there so now I made it down
1:20 look at the Starbucks line look at the
1:22 Starbucks line over here I got my piping
1:25 hot caffeinated beverage it is a mess
1:28 even the Nathan's Hot Dogs at 7 a.m. is
1:30 a massive line no one's going anywhere
1:34 this is the freaking Starbucks line
1:37 Starbucks is over there this is
1:40 like an hour wait to get a cup of
1:43 coffee probably welcome everyone Adam
1:47 the woo
1:48 here it is truly going to
1:51 be a
1:59 day ah plane travel what can you do I'm
1:59 inviting you to join me see where the
2:01 day leads
2:02 me shall
2:05 you dang now I was told when I went to
2:08 the lounge earlier they said do not
2:10 trust or do not pay any attention to
2:12 what's on the board throughout the
2:14 airport or on the app because none of
2:16 this is correct even though it does say
2:19 a lot of cancellation fact I don't even
2:20 see the 8 a.m. to Atlanta up there I
2:24 don't even see it up there and even if
2:26 it was up there it wouldn't matter
2:27 anyway because computers
2:38 see
2:38 2730 service to New York airport 83 This
2:44 FL has been
2:46 cancelled proceed
2:49 Dela your that's to New
2:52 York FL 2730 service to New York L waria
2:57 this FL has been cancelled please
3:00 proceed to
3:01 bage my flight was supposed to be
3:03 boarding in about 5 or 10 minutes it was
3:05 going to be at 8:00
3:07 a.m. it's about 712
3:11 now so it does not look like I'm going
3:13 to be going to Pittsburgh today I'm kind
3:14 of leaning towards just bailing on the
3:16 whole idea going home for like a day or
3:19 so and then going to the place I was
3:21 going to go after Pittsburgh a little
3:23 disappointing I had some
3:25 plans in Pittsburgh for a day or two but
3:29 there a look good also this is the line
3:31 to get in the the Sky Lounge right there
3:34 there's a huge backup just to get in the
3:43 lounge let's P around the airport see
3:43 what's happened curious to see if
3:46 anything is taking
3:48 off and if the rumor well they're not
3:50 rumors I mean I did a quick little
3:52 internet search it's all over the web
3:54 it's all over
3:56 the information Super Highway and
3:59 nothing is departing at the
4:02 moment at least none of the ones I'm
4:04 looking
4:06 at flights are
4:16 grounded day two at this
4:16 mess it doesn't even look like I'm going
4:18 to go anywhere
4:25 enough let's see what the flight status
4:25 is looking like here on the board
4:33 H yeah not really getting a lot of info
4:33 here on the on this uh not that
4:45 board oh wait wait wait wait this is
4:45 supposed to be
4:46 where it says Atlanta 8: a.m. on time
4:50 wait
4:52 what I can't be right I can't be right
4:55 everyone no there's that's not right
4:56 worldwide assist Microsoft
5:00 hased delines
5:03 otheres in the US Europe Asia
5:08 Australia have upate at this time there
5:11 is no upate on
5:13 recovery at this
5:15 time flight and the flight suppos at
5:19 5:30 in the morning 6 a.m. 8 a.m.
5:22 nothing hasport
5:33 left I do
5:40 notm I not I am not able to open the
5:40 flight I not able to assign any seats
5:43 I'm not really I do not have the
5:45 capability to do that as at this time so
5:48 when I do get that folks we'll make an
5:50 announcement right away once the system
5:52 is back no system worldwide worldwide
5:56 thank you okay uh
6:00 these planes are not going
6:02 anywhere you're not going anywhere go
6:06 check out the snow capat go check it out
6:09 go check it
6:21 out over here gate 72 that was gate 73
6:21 so that would have been the flight I
6:23 would have gone but
6:25 again making the major statement that
6:28 nothing at least as far as Delta goes
6:31 and I believe every Airline nothing is
6:33 getting off the ground for a
6:41 while there's some like little luggage
6:41 activity going on out there I don't know
6:42 if they're taking the bags off putting
6:44 the bags on also quite a bit of
6:47 condensation because it's very humid
6:48 outside and cool in
6:51 here you don't want to open this door
6:53 though a l go
7:07 there's another Atlanta over
7:07 here little slumbering on the ground
7:09 probably here all
7:11 night same issue last night even though
7:13 it wasn't quite the outage there was a
7:15 lot of major major
7:17 delays talked to a couple guys in the
7:19 lounge this morning while I was getting
7:21 coffee was able to get in there before
7:23 that line got too long for they shut the
7:25 line off said they were on the tarmac
7:28 last night on the runway for like a
7:29 couple hours and then they had to turn
7:31 it around there was a medical emergency
7:33 a lady overheated he had to turn around
7:35 and go back to the gate so they just got
7:38 off the plane and they slept in the
7:39 airport and now they got to deal with
7:42 this 878 is under recovery also it's
7:46 amazing to see planes just sitting at
7:49 every at every gate not going
7:55 anywhere there's one there there's one
7:55 there there's one there
8:10 I actually looked up in Uber try to get
8:10 home my car is at my parents I don't
8:12 know if I want
8:13 to some have to go somewhere else in a
8:16 couple days I don't know if I want to
8:17 have to go through that get my car and
8:19 all that I tried to see if there's an
8:20 Uber home no Ubers are popping up so I
8:22 think that might have something to do
8:23 with the outage most of these phones are
8:25 occupied but there's a couple that
8:26 aren't they have these little neat look
8:27 at these old uh landline style phones
8:30 it's like something I remember utilizing
8:32 in my family's kitchen back in the day
8:34 before cell phones you just stand next
8:35 to the fridge and talk on the talk on
8:37 the phone yeah Delta's got a little need
8:40 help station over here it's kind of
8:58 nice all part of the experience folks
8:58 right that's weird there is one plane
9:01 well maybe it's just transferring over
9:04 there there's one plane on the tarmac
9:08 maybe either going back or maybe it just
9:09 landed I don't
9:11 know you see this one's just
9:14 grounded those over there grounded
9:47 inform
9:47 8:00 minutes
10:13 also should mention I looked at renting
10:13 a car looked at a couple rental car
10:16 companies out of here I thought well I
10:17 can just
10:18 drive I mean it would be a very lengthy
10:21 drive but I looked into that and all the
10:23 rental cars were booked up I check two
10:26 or three different rental car agencies
10:28 there was nothing out out of here so I
10:29 think last night all the delays last
10:31 night people went ahead and rent the
10:33 cars and now there aren't any at least
10:36 on the app again that might be with the
10:38 outage
10:39 because lot major it issue worldwide
10:43 maybe that's why it's not showing up
10:44 maybe there are rental cars but it's not
10:47 showing up when I try to search it
10:49 online look like some of the boards are
10:50 starting to come back look like some of
10:53 the boards are starting to come back
11:06 they
11:06 over1 it's had like a three
11:10 hour this
11:12 shows this is supposed to leave at 7:20
11:15 says Del lay
11:16 1020 don't believe it though that's a
11:19 trap I don't think they have any info
11:21 yeah I was going to go to Pittsburgh for
11:22 a couple days they had a couple of
11:24 events going on one called picklesburgh
11:26 which I thought'd be kind of a fun thing
11:28 to
11:29 get into the craziness of downtown
11:31 Pittsburgh during a pickle Festival
11:35 heard good things about it but will not
11:37 be attending that
11:39 obviously no
11:42 pickles in my immediate future at
11:45 Starbucks line still out of
11:57 control gummy Cosmetics I remember they
11:57 have a lot of gummy items here but I I
11:59 remember seeing the gummy
12:12 Cosmetics coconut
12:12 bar hello good morning hey how you doing
12:15 man look at
12:34 oh a smarties lollipop look at that
12:34 that's cute that's pretty good again I
12:37 don't know if these are properly updated
12:39 but just look at all the Reds up
12:42 there at all the
12:56 Reds everything is red as red is not
12:56 going anywhere
13:05 there's a little bit of activity out
13:05 there
13:07 though some sort of activity out there
13:10 this is gate
13:11 71 was not my
13:23 flight yeah I think I'm just going to
13:23 call it today also I think the issue
13:25 with the Uber I think maybe is because
13:26 I'm not at the outside I think I was too
13:30 far away from the standing Point outside
13:32 to order one so I also have cash on me
13:35 but I also got to get go to the ATM and
13:37 get some more cash out cuz you just
13:38 never know how the ATMs are going to
13:40 work as the day progresses in worst case
13:43 I could just purchase a tax to get a
13:45 taxi and just pay with
13:46 cash you never know when systems go
13:49 down can't use app
13:53 sometimes I'm not saying that's what's
13:55 going to happen but you just never
13:56 know all right they've changed the gate
13:59 on what would have been my flight they
14:01 made an announcement everyone got really
14:02 hyped and ran over here to the front
14:05 however there's no information on the
14:07 board and the flight is delayed which
14:10 means I would not make my connecting
14:12 flight in Atlanta
14:22 again here at 872 leing at 8
14:26 a.m. 1463 at at 8
14:31 A.M here at
14:34 872
14:39 for2
14:55 here to
14:55 geted before I able to uh
15:00 oh man should I get on this thing should
15:02 I get on this
15:04 thing yeah but the thing is there is no
15:07 plane they're already starting to have
15:08 people already starting to kind of line
15:09 up even though the plane was supposed to
15:11 board 20 minutes ago take off in like 5
15:14 minutes there's no plane at the actual
15:16 gate the the gang way defin definitely
15:19 taking a big roll of the dice if I
15:21 decide to get on this because it's
15:23 either go
15:25 home try again in a couple days and go
15:28 to my next spot or get to Atlanta today
15:31 and if everything's delayed there I
15:33 could get stuck in Atlanta
15:35 because the way the flight that I
15:37 rescheduled from last night was I would
15:40 land i' have about a 30 minute layover
15:42 before getting on the next flight to go
15:44 to Pittsburg but now with everything
15:46 delayed I could just get stuck in
15:48 Atlanta so what do I do roll of the dice
15:51 bill and I are ready to take you to you
15:53 know uh as you know the rolling delays
15:55 are going on I don't even have an
15:57 airplane at the gate I would like to
15:59 encourage you to go and find someplace
16:02 to sit for a while until I get the
16:04 airplane here once I get on the airplane
16:06 Phil and I need uh at least 30 minutes
16:09 to get it moving uh bring it to life and
16:12 uh get a program ready to go to Atlanta
16:14 so if you would go ahead and take a seat
16:16 we will give you a a PA again but uh if
16:19 you take a seat yeah I'm not taking that
16:21 as good news there's not even a plane
16:24 here on our flight 8:30 a.m. we'll have
16:27 upate for they'll have an update at 8:30
16:30 a.m. they did not say the plane will be
16:32 here at 8:30 I don't know right this is
16:35 interesting this could be the plane that
16:38 I'm supposed to be getting on except
16:41 it's not pulling in on its own power
16:42 it's being pulled in by the little
16:44 Tugboat thing usually I'll see the tugbo
16:46 things push them back to the push back
16:49 rarely do I ever see them pulling it in
16:52 maybe that's a fresh
16:59 plane so obviously it would not make my
16:59 layover if I do go to Atlanta will not
17:01 make the layover or the connecting
17:03 flight I don't know what the difference
17:04 I call it a layover but it's really a
17:06 connecting flight so I'd have to get
17:08 another Delta from Atlanta to
17:20 weird yeah it's kind of
17:20 like what do I
17:30 do I do have a seat on this flight I
17:30 could get to
17:31 Atlanta probably would make the most
17:33 sense to just go ahead and get on this
17:40 thing H wish it was a direct
17:40 flight from what I could tell there are
17:42 no direct
17:43 flights from MCO to Pittsburgh on Delta
17:57 any there at this time I'm not able to
17:57 answer all questions to G changes got to
18:00 get this out so we can save a little
18:03 more time in regards to the delay at
18:07 this time for 143 to Atlanta if you are
18:12 passengers please line up
18:18 for2 all right I've decided I'm just
18:18 going to go ahead and get on this
18:20 plane and see what happens in
18:23 Atlanta I've already got the hotel
18:25 booked in Pittsburgh obviously had it
18:27 booked last night didn't stay there but
18:29 it's waiting for me so hopefully I get
18:33 Pittsburgh guess the global outage
18:36 is kind of lifted I don't know maybe not
18:40 either way the plane's maybe going to
18:42 take
18:48 off all right looks like I'm at least
18:48 getting to Atlanta I'm sitting in seat 1
18:50 a I think it's the very first row I
18:53 think a is a window seat
19:15 first put on to any smaller items to go
19:15 underneath the seat in you if you're
19:17 having any trouble locating a spot for
19:18 your bag flight attendant are available
19:20 throughout the cabin to
19:22 assist feel free to use small electronic
19:24 devices do we've shut the aircraft door
19:25 please make sure large electronic
19:27 devices like laptop computers are
19:28 properly take off and Landing may be
19:31 either in a bag underneath the seat in
19:32 front of you or the over B please do
19:35 fres OJ well I guess it's fresh I got
19:38 o we are completely full flight today so
19:40 help us out by stepping out of the
19:41 andent row once You' located your seat
19:43 that will allow passers to pass find
19:45 their seats as well we also invite you
19:47 to download and use the fly Delta app
19:48 for all of your connection information
19:50 once we arrive here's all the updates
19:51 for today July 19th as I'm filming
19:54 this
19:56 3:54 a.m. said they were experiencing a
20:00 technology issue and then it escalated
20:04 quickly
20:06 620 4
20:09 a.m. Delta pauses all their Global
20:12 flight
20:14 schedule due to a vendor technology
20:16 issue impacting several Airline
20:18 businesses around the
20:20 world hearing that a lot of banks and
20:22 stores aren't even
20:24 open or having issues it could have been
20:26 corrected since I was checking the new
20:28 but it's 9:08 right now this flight was
20:30 supposed to take off at 8:00 a.m. but I
20:34 am kind of surprised that it's even
20:35 considering getting in the
20:37 air and then this one this news came out
20:40 at 7:49 Delta has resumed some flight
20:44 departures
22:43 there all right I see Epcot right in the
22:43 center of the spring I see a Swan and
22:46 Dolphin I see Hollywood studi parking
22:50 lot that's more like a Hollywood studi
22:52 parking
22:55 lot C Center
23:22 there see space Space
23:22 Mountain
23:34 see you later Orlando see you in about a
23:34 month
25:21 Atlanta F than all of your carry items
25:21 sted until the aircraft is parked at the
25:23 gate and a captain has turned off the
25:24 fast and seat Bel side remember to use
25:26 caution when opening overhead bends to
25:28 avoid injury from items that may have
25:29 shifted during flight please ensure you
25:31 have all of your personal belongings
25:32 before de
25:34 planing again we do sincerely apologize
25:36 for the delay this morning if you have
25:38 missed your connection our Delta teams
25:39 will automatically rebook you on the
25:41 next available flight you can download
25:42 the fight Delta app to access View and
25:44 make changes to your itinerary on your
25:45 mobile device
26:07 now I got to be able to get to my
26:07 connecting flight in
26:10 time see what
26:22 happens all right I got to get over to
26:22 b33 take care take care thank you
26:28 have a good
26:29 one b33 but the teates
26:38 now all right the flight attendant told
26:38 me to go to b33 she said check the board
26:41 it's possible that it could be changed
26:43 the only one going to Pittsburgh is that
26:46 one right there which is at
26:49 b28 but it has a different flight number
26:52 that says 1363 maybe possibly it a
26:55 change there's only one flight to
26:57 Pittsburgh however so I'm going to head
27:00 over to the Bates I only have 15 minutes
27:03 before it stops boarding so it takes off
27:05 in a half hour also the Delta app is not
27:07 working right now so I'm just going off
27:08 of what was on the
27:10 board hoping that is The Right Flight so
27:12 I'm heading over to b28 she said b33 but
27:15 she said things change so heading over
27:18 to b28 that's the only one to Pittsburgh
27:20 so that's my that's my
27:21 flight hopefully Mak
27:42 Gates the
27:42 is all right where am I
27:45 going b b b this way wait where the
27:48 heck's B here we go right here B I'm a b
27:51 boy standing in my b boy stance you give
27:53 me the microphone before I bust in my
27:55 pants
28:00 Georgia is in the Eastern Time Zone
28:00 please check a monitor for the current
28:02 local just a few people little uh little
28:05 bottleneck through here I got to there's
28:06 21 I got to get to 28 and I got to get
28:08 there very very
28:15 quick not a lot of Elbow Room through
28:15 here not a lot of Elbow Room and it's
28:18 looking like there's still nothing on
28:19 the screens here as well so can't
28:23 luckily I was able to check that one but
28:24 pretty much nothing at all the airports
28:27 is still down you see all of them have
28:28 that blue recovery
28:31 screen just how Orlando was too it's all
28:34 over the all over the place I just might
28:36 be the greatest sign ever look at this
28:38 look at the that sums up the airport
28:41 situation everywhere right
28:50 there unhappy and unsmiley
28:50 face all right this is my flight 1363
28:53 says as F Part Parts at 1149 now and it
28:56 rise at 117 B 28 1149 flight delayed at
29:02 least I got here before I b32 there this
29:04 is
29:10 b28 okay I didn't miss the flight but
29:10 it's delay hopefully not delayed too
29:12 long but at least the plane is still at
29:14 the gate oh that's nice that's it right
29:16 over
29:17 there all right I am going to be sitting
29:21 in an exit row towards the back zone
29:24 four seat
29:26 21f this time
29:28 want see I
29:39 go either in a bag underneath the seat
29:39 horn overhead they may not be seed
29:41 within the seat back pocket
29:44 21f 21 row
29:49 pack right on the wing like
29:52 Shatner
29:55 nice and actually for 21 rows back
29:58 there's a decent amount of leg room here
29:59 look I got like some knee room there
30:00 that's
30:02 nice we're all set up front should be
30:04 pushing back here shortly uh once we
30:07 Airborne uh 1 hour and 9 Minutes up to
30:09 Pittsburgh weather there looks nice
30:11 clear skies
30:13 75° do AP do apologize for the delay
30:16 today but uh as you know with the
30:18 technology issues going on uh looks like
30:22 everything is delayed or cancelled so uh
30:25 the good news is we're still going but
30:27 uh just a little bit late right now
30:30 uh close to an hour I guess right now
30:32 we're right at an hour l so do apologize
30:35 for that but bear with us we're going to
30:37 get you there uh as quickly and safely
30:39 as possible once again thanks for flying
30:41 with us we can actually depart this
30:46 gate we're going to be get the safety
30:48 demo in just momentarily so we need
30:50 everyone to keep in secured exit up
30:53 pretty good got the middle no one in the
30:55 middle
30:56 seat there some extra leg room here on
30:59 this three-
31:11 closed
31:11 aircraft your seat belt must be
31:14 securely going to be doing a lot of
31:17 connecting flights here in Atlanta when
31:19 I start doing the international
31:21 Stuff AC a lot of the international ons
31:24 route here first before going overseas
31:26 please remain seated with your seat belt
31:28 securely fastened whenever the seat belt
31:30 sign is on even if the sign is off keep
31:32 your seat belt fastened and
31:51 keep and I must say even with all
31:52 the inconveniences so
31:55 far Delta has pulled through and all the
31:58 since I've been utilizing Delta I
32:02 haven't had any major disappointments I
32:04 have I've had delays but I've had no
32:06 cancellations
32:08 yet they've somehow managed to get me on
32:11 planes to get where I got to go so far
32:14 knock on wood or knock
32:16 on knock on this plastic covering that
32:19 goes over the window
34:15 this is kind of nice not only do I have
34:15 the seat next to me
34:17 empty but they brought the service
34:19 through I asked for an orange juice and
34:20 they just said you want the whole
34:23 cam I said
34:26 yes would you like that that in the
34:29 can no I'll have it right
34:32 here our
34:35 inial of the greatest Chevy Chevy Chas
34:38 quotes
34:50 car also reminds me I need to really
34:50 watch European Vacation again so it's
34:52 been a couple
34:54 years especially since at some point I'm
34:56 going to be going to some spots
35:58 comforable I again can I repeat myself
35:58 but holy cow I cannot believe that I
36:01 that I got on planes today and made it
36:04 to my
36:18 destination
36:20 Pittsburgh head solania started in
36:24 Orlando went to Atlanta and now who have
36:28 guessed it I made it to
36:31 Pittsburgh little Andy
36:33 warhall through the aisles here of
36:35 course Andy warhol's Museum here in
36:38 Pittsburgh last time I was here I
36:40 checked it out it was pretty awesome
36:43 there's a ride have a ride a in here
36:45 look at this actually have a Ride Aid
36:49 inside of the
36:52 airport know if you ever seen a ride
36:54 ated an airport before they got Bridge
36:57 there like this must be the Pittsburgh
36:59 Skyline here along the ground roll the
37:03 roll your luggage
37:25 airport some serious constructions
37:25 through here
37:47 welcomes me to the chicken of the sea
37:47 wild caught light T is a really big
37:51 mermaid on the side of the wall and here
37:53 is a
37:54 dinosaur big old dinosaur
37:59 right
38:09 there all dinosaur bones what's left of
38:09 a
38:15 dinosaur I hear
38:15 something I hear it says arriving in
38:19 22
38:21 seconds now 16 seconds
38:35 seconds pulling
38:35 into the
38:38 station very retro looking
38:41 Transportation kind of similar to
38:48 Orlando for FL
38:48 2286
38:51 service b29 with jet
39:02 yeah don't think I've ever been in here
39:02 before if I did I certainly do not
39:03 recall it there's the Miss Pittsburg
39:05 right up there
39:06 that airplane that's a unique looking
39:10 it's like a big hanger sty it is like a
39:13 big old school hanger in
39:14 here big elevator right
39:18 there like an old airplane hanger that's
39:21 cool
39:41 wow this is like kind of a
39:41 retro vintage looking airport down
39:57 here there was a ride egg there's also a
39:57 7-Eleven inside the airport look at this
40:01 7-Eleven inside the airport nice I got a
40:05 paper airplane right there it's made out
40:07 of metal
40:09 though a unique architecture through
40:11 here ordered an Uber to go to a
40:15 hotel I meet over here by door
40:18 four door four right
40:21 there should be here
40:24 soon
40:25 noticeably less humid here I mean
40:28 noticeably like massive difference in
40:31 the humidity level feels great out here
40:33 of course I'm also
40:39 standing out of the elements a little
40:39 bit but I could just feel
40:42 the the Air does not feel like PE soup
40:45 really glad to have made it I was really
40:48 close just bailing on the whole idea did
40:51 not think any planes were going to
40:53 depart just going to go home and then
40:56 bypass Pittsburgh and then fly to the
41:00 next spot couple days from now I thought
41:03 the whole Global outage worldwide outage
41:06 the it outage was going to really affect
41:10 the rest of my day but in my case can't
41:12 speak for
41:13 everyone I got pretty
41:15 lucky I got pretty lucky
41:47 get um and then you'll see like see the
41:47 um little
41:48 fountain that Station Square right there
41:51 is that where we got a Gateway Clipper
41:56 yeah yeah yeah is actually the top of
41:58 Mount
42:06 Washington this is up here there a big
42:06 fountain down
42:22 there okay here's the second incline
42:22 about a half mile maybe a little more
42:24 than a half mile down
42:33 I see right
42:33 there lots of river boats there are
42:36 three little bunnies right there there's
42:37 a bunny
43:14 all right with that Sunset it's going to
43:14 do it for today I made it to Pittsburgh
43:18 see you in the next video the Vlog is