Disappointing Series Of Events Involving Hawaiian Airlines - The Greatest Flight But Bad Experiences
Hawaiian Airlines Oct 2023
Transcript
0:03
today's adventure begins before the sun
0:03
rises
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still really early as a recording of
0:06
this Tuesday
0:08
October 3rd
0:10
2023 I'm checking out of my
0:13
accommodations here at Disney's Aulani
0:15
resort here in Oahu Hawaii
0:19
looking at the lazy river
0:22
down below
0:24
looking shrouded in darkness
0:31
the water slide shaped like a volcano
0:31
and can't even see the ocean or the
0:35
beach out there
0:36
at this time frame
0:47
heading to Los Angeles California LAX
0:47
out of Hawaii
0:49
about a five and a half hour flight
0:51
today Hawaiian Airlines
0:53
been from LAX my mom and I are heading
0:56
down to Anaheim
0:58
see you later
1:00
Aulani all right till another time or
1:03
till next time room
1:05
or probably won't be the same room but
1:09
this is the living room
1:12
until next time another living room so
1:15
early it's quiet like nobody else is up
1:24
I know just now 5 A.M
1:59
welcome everyone Adam
1:59
the woo here gonna get my rental car
2:01
take it from here fill it up with gas
2:03
heading to the airport dropping the
2:05
rental car off taking a small shuttle
2:07
over to the gate and then departing also
2:11
wearing an appropriate hat because today
2:12
is game one of the Wild Card Series
2:14
against the Texas Rangers Tampa Bay Rays
2:17
it's in St Pete
2:19
time did not coordinate correctly
2:22
with me being there I am hoping that
2:24
they can at least take two out of three
2:26
well take two out of three
2:28
against the Rangers and move on to the
2:30
ALDS the American League Division Series
2:32
because I will be back in town for that
2:35
and hopefully traveling to some
2:37
postseason games will not be attending
2:40
the wild card so I'll be crossing my
2:42
fingers today listening and watching
2:45
hopefully there is Wi-Fi on the plane
2:47
it's an early game the flight takes off
2:49
at eight here
2:51
the game starts at 9 00 a.m here so
2:53
while I'm in the air first pitch is at 3
2:56
P.M in Florida
2:58
6 p.m
3:00
3 P.M there 9 A.M here six hour time
3:03
difference very confusing it'll be a
3:04
three hour time difference when I get to
3:06
L I got my bag
3:08
my mom's always already over at the
3:10
rental we gotta get moving
3:12
join me on this travel day
3:14
Italian I went to check out and they
3:16
said I mean I could use my magic band
3:18
but it's in the bag they said just hang
3:20
on to this not only as a little souvenir
3:23
but also
3:24
to exit without being charged for
3:27
parking is parking is 37 a day but if
3:30
your DVC member parking is included so
3:33
gotta hang on to this on the way out
3:44
hear all those birds over there yes
3:44
5 13 A.M
4:02
yes and even at 5 24 a.m at Hawaii
4:03
traffic
4:04
there's a lot more traffic in Hawaii
4:06
than I kind of sort of thought there
4:09
would be my expectations
4:14
where they wouldn't have been this
4:14
restaurant but there is self pumping gas
4:17
nozzle is not working very well so
4:21
non-self-pumping gas nozzle and fact
4:26
price of gas here four dollars
4:29
85 cents a gap yeah we're about to drop
4:31
the rental car off over here they have
4:33
these things called lay stands
4:35
guessing they're little
4:37
tables in each person there's Doras
4:39
there's gladys's
4:45
but there's no one out right now but I
4:45
guess possibly that's where you show up
4:46
and get your get your leg
4:49
if there was someone over there when
4:50
you're arriving not departing
4:56
me
4:56
lace like this
4:59
is
5:00
the planes or whatever come out
5:03
they wouldn't be coming this direction
5:04
then ah that exciting moment when I feel
5:08
as if the tires are going to be
5:09
punctured driving over these they never
5:11
are
5:12
I always feel like
5:24
all right left the keys on the dash
5:24
dropped it off
5:30
heading to the gates
5:30
this is interesting too you don't see it
5:32
too many places no luggage allowed on
5:34
escalators
5:39
pretty sure people do but we're gonna
5:39
take the elevator okay there is a
5:41
walkway to some of the airlines however
5:43
Hawaiian Airlines there are buses
5:47
over to the gates
5:49
only had to wait about a minute before
5:51
we saw it
5:57
of course I don't know if it's stopping
5:57
but
6:18
or Sunrise nothing so you know what I'm
6:18
saying sunrise
6:23
trying to see our reflection of that
6:23
window over there
6:50
looking for gate 2D all right there's
6:50
some final calls happening right now
6:51
ours is not a final call ours is the
6:55
second one from the top to LAX there are
6:57
no direct flights well it might be I
6:59
don't think there are
7:01
John Wayne so we are flying to LAX and I
7:04
am not going to rent a car
7:05
for the few days in Anaheim I'm just
7:08
going to take either taxi Uber Lyft
7:10
something like that right share we'll
7:11
get down there somehow and then we fly
7:13
out we'll take one back up to LAX back
7:15
to Orlando in a couple days
7:18
foreign
7:25
7 50 A.M gate 2D
7:25
and there's the flight number right over
7:27
there
7:29
even though we are going here there's no
7:32
one in this line so I guess it doesn't
7:34
matter what line you're in we're just
7:35
kidding
7:36
I'm just going to do this there's no one
7:37
here
7:43
all right that was pretty quick quick
7:43
and easy I didn't realize the
7:44
checkpoints that you go through the
7:45
metal detectors is actually called a
7:47
millimeter wave technology screening I
7:50
read the sign I never realized I had an
7:51
official name all right I guess we got
7:53
to take the wiki-weeky shuttle terminal
7:55
shuttle to gate c d e f and g because
7:58
we're in D2 these are all the a Gates
8:02
even though the screening is all for the
8:03
same area so now we gotta take a shuttle
8:06
be the wiki wiki shuttle right there
8:15
also an agriculture inspection this is
8:15
just uh yeah I thought we were going to
8:17
be right at the gates but evidently
8:26
in fact go to D two
8:37
know we're going to be getting another
8:37
shuttle bus
8:48
one thing I am really disappointed about
8:48
with Hawaiian air on the way here out of
8:50
LAX they ended up canceling the flight
8:53
and getting rid of the flight about 12
8:54
hours before but no real reasoning so I
8:57
had to book another another stay for
8:59
another night in L.A book another rental
9:00
car for another day ended up getting to
9:03
Hawaii so basically the room that we had
9:05
at Aulani kind of just sat empty for an
9:07
entire night until we got in the next
9:09
day which wasn't too big of an issue but
9:12
it's also so this is an interesting fact
9:13
there is no Wi-Fi on this particular
9:15
these particular Airlines from LAX to
9:18
Here and Now back to LAX so remember I
9:21
was mentioning the Tampa Bay razor
9:22
playing they're gonna be playing live
9:24
not only on ABC but also on the MLB app
9:27
that I have and all that but I will not
9:29
be able to watch any of the game because
9:30
there's no Wi-Fi not even a paid Wi-Fi
9:33
it is really nice I mean obviously you
9:36
can they give you the iPads and you can
9:38
watch movies and things like that but no
9:40
live television and no Wi-fi so just a
9:42
heads up if you're gonna fly Hawaiian
9:44
air out of LA or maybe anywhere they say
9:47
said possibly next year they will be
9:48
getting Wi-Fi so I will not know until I
9:52
land and turn off of airplane mode I
9:54
will not know who has won the game
9:56
because the game will be over game one
9:58
by the time I land so that's gonna it's
10:00
gonna be interesting when I turn my
10:01
phone back on to see who won the game
10:03
but yeah take a look at this completely
10:04
open air so the next best thing and not
10:06
being at the game which trust me out of
10:08
anywhere I would want to be is is in
10:11
Tampa Bay Tropicana Field in St Pete
10:14
watching the game the next best thing
10:16
would be to either listen to it live or
10:18
hear it live or watch it live
10:20
but that's just not going to happen so
10:22
I'm kind of like strike two for me on
10:25
this series remember I was talking about
10:27
open air take a look at this have you
10:29
ever seen a flight information thing
10:31
that has a little bird prickly thing so
10:32
the birds don't land right here there it
10:34
is right over there Hawaiian Airlines
10:37
and this weird thing well not weird
10:39
thing but I have this thing obviously
10:41
when following the raise I've been to
10:43
I think 18 stadiums you know depending
10:45
on how the postseason goes I might do
10:46
more stadiums than that because the way
10:48
the postseason lines up they will be
10:50
playing teams of stadiums I have not
10:52
been to while rooting for the race
10:54
there's a lot of baseball talk but this
10:56
is this is all I mentioned about the
10:57
baseball until later when I check the
10:58
score but I had this thing where
11:01
in the postseason I just want to be
11:03
there for it and even if they were to
11:06
lose even if they don't go to the World
11:07
Series I feel like I kind of
11:10
I want not only want to be there but I
11:11
kind of need to be there just with kind
11:13
of how I've been following the team
11:15
and even if I was there and they were
11:17
losing
11:22
I would be okay with that
11:22
more okay with that than not being there
11:24
if that makes sense again it's not
11:26
beautiful this is open air
11:28
all open air
11:32
well not all open air but open air you
11:34
can even get a little you can even smell
11:36
a little sea salt Breeze in the air
11:39
this is the postseason bracket obviously
11:42
Texas is playing at the trops I've
11:44
already knocked that Stadium off but
11:46
let's say Tampa Bay Advanced I haven't
11:47
been to the Baltimore stadium and then
11:49
let's say they Advance over Baltimore
11:51
and move into the next spot I haven't
11:53
been to Toronto I haven't been to the
11:55
Minnesota stadium and I haven't been to
11:56
the Houston stadium and let's say they
11:58
make it all the way here to the final
11:59
bracket of the World Series American
12:01
League versus National League any of
12:03
these teams I have not been to the
12:05
Braves while the rays are there I've not
12:06
been a Dodger Stadium and I've been to
12:08
Phillies and I've not been to Brewers so
12:10
any of those could work out for
12:12
additional again while the rays are
12:14
there there's a cross view here
12:21
off to LAX
12:50
attachments our flight time today is 4
12:50
hours and 58 minutes we've sent a
12:53
special Welcome to our frequent flyers
12:55
time frame that we're flying out so when
12:57
we flew in it was more of a lunch to
12:59
dinner like a Leonard time but now it is
13:02
brunch time it should be breakfast and
13:05
lunch and this is the menu that they're
13:07
going to be having and there is a preset
13:09
item you get the the beverages of course
13:12
you got first course wishes seasonal
13:15
fresh fruits
13:16
shot with butter and jam and then the
13:19
main course cage-free egg omelette and
13:21
green bean spinach tomato goat cheese
13:22
macadamia nut pesto roasted potatoes and
13:25
cane sugar bacon
13:27
that's what we're going to be having and
13:29
they have all these items as well
13:31
down here I just got asked for a coffee
13:34
and some water and Mom got coffee and
13:37
water also
13:38
take a look at the safety card here
13:41
we're in a Aloha shirt
13:47
S A Little Flower on the lay on and uh
13:47
yeah
14:06
how many
14:06
not Runway but how many taxi areas go
14:10
right by
14:11
the water
14:23
I haven't seen too many that I've been
14:23
on anyway
16:26
kind of amazing from this seat there are
16:26
four windows that I could technically
16:28
look out of
17:09
watch a little Harry Potter and the
17:09
Chamber of Secrets 161 minutes all right
17:13
and this
17:15
is what we're dealing with
17:38
another refill on coffee got some Aloha
17:38
original blend soy sauce
17:53
even in cluded is a it's like a
17:53
pineapple cake here
17:56
some sort of a little dessert cake
17:59
option with some pineapple flavoring in
18:01
there you got a strawberry on the side
18:29
up getting one of these Aloha Maids Paso
18:29
guava nectar which is really good I had
18:31
these when we were on the uh islands and
18:34
at the resort so ended up getting
18:37
getting another one here made in Hawaii
18:39
in the can and they put it
18:43
in the ice as well
18:45
would you like that in the can
18:48
no I'll I'll have it right here
19:04
what's nice about these seats is you can
19:04
lay them completely down
20:01
uh obviously just clouds and water
20:01
a couple more little snacky things they
20:04
brought little snack mix here
20:14
pretzels and dry bread things like that
20:14
and milk chocolate
20:17
Aloha Max
20:20
a gift of Aloha
20:23
lots of snacks
21:46
into the Los Angeles area
21:46
this time and it will be landing in
21:49
about 36 minutes schedule arrival time
21:51
is 406.
21:53
this afternoon weather in Los Angeles
21:55
it's a beautiful
21:56
sunny Monday afternoon winds out in the
21:59
west at 12 knots 10 statute miles
22:02
basically these guys are clear
22:03
temperature about 76 degrees we'll be
22:07
landing on what is the two by left
22:11
Broadway's and we should get you into
22:13
parking at the Tom Bradley International
22:19
shortly after landing
22:19
should be a good time to start putting
22:21
everything away and uh pair of arrival
22:28
and on behalf of the over 7 000
22:28
employees at Hawaiian Airlines just want
22:30
to skip a whole new look for flying with
22:31
us we really appreciate your decision to
22:33
choose Hawaiian for your flight today to
22:35
Los Angeles hope you have a great time
22:37
in California however your travels are
22:39
taking you Aloha and we hope looking
22:42
forward to serving you again
23:02
first signs of land I'm gonna hear on
23:02
these little Islands
23:05
California coastline
23:12
almost to L.A I stole acid seat belts
23:12
window shades would need to be up all
23:14
the way brace up for the landing release
23:35
sure
23:35
from this direction
23:52
I don't think that's the runway we're
23:52
getting there though
24:20
thank you
24:20
it looks like that's the LA River down
24:51
traffic going down there
24:51
a lot
24:53
of traffic
24:59
it is going to be Rush Hour getting from
24:59
LAX to Anaheim so that's going to be fun
25:41
see it
25:42
I don't know what sign
27:49
and most importantly I could turn my
27:49
phone off of airplane mode which is
27:51
going to turn to Tuesday October 3rd at
27:53
4 P.M once I change every American event
27:55
and check the score
28:19
to Los Angeles this is the LAX
28:19
International local town is 407 p.m the
28:23
Rangers will be taxing over to the
28:25
Bradley terminal well that's a real
28:27
bummer stay seated with your seatbelt
28:29
fast and until captain
28:34
appreciate you choosing Hawaiian
28:34
Airlines today we look forward to seeing
28:36
you again soon until then we'd like to
28:38
extend you our very warmest Aloha at
28:41
Mahalo for Flying Hawaiian Airlines
28:44
as there will be a four level change
28:47
customer service agents will be
28:49
available there for any questions or
28:51
concerns allow gate check strollers car
28:54
seats personal wheelchairs about 10
28:57
minutes to come up top side inside of
28:59
the Jet Bridge for you
29:00
if you voted a wheelchair please stay
29:03
seated we'll call you to the door what
29:05
the wheelchairs are available and the
29:07
porters are able to assist
29:09
friendly reminder to check about you see
29:11
Pockets at the overhead compartments for
29:14
all of you carrying articles you brought
29:15
on board with you please do not leave
29:17
anything on board the aircraft
29:21
use caution when you open up the
29:22
overhead bins and no smoking until
29:24
you're in smoking designated areas
29:26
outside of the terminal the terminal
29:28
inside is smoke-free
29:35
for the world Elite MasterCard was the
29:35
flight pulled up to gate 204
29:37
. man I thought the Rays we're going to
29:39
take game one with glass now on the
29:40
Mounds best two out of three so they
29:42
could pull back tomorrow but
29:45
waited all year and try to go to a
29:46
postseason game
29:48
and that is not a good start to the
29:50
postseason
29:53
do not want to see the season to end
29:56
without me going to another game but if
29:58
if it's meant to be it's meant to be
30:03
shout out today
30:03
bummer all right just gotta find out
30:05
where the ride share pickup area is or
30:08
where the taxis made or anything like
30:10
that usually I rent cars most places I
30:12
go but because we're only here a couple
30:14
of days it's just gonna
30:16
it's going to get a little short commute
30:18
without renting a car down to Anaheim
30:20
and then back up here instead of having
30:22
a car because we're going to just be
30:23
basically around
30:25
Anaheim hey this is different this
30:27
artwork's called sleepy and it's a bunch
30:29
of gators
30:30
snoozing at their desks look at this
30:35
thinking a little old nap action for
30:37
Gators
30:44
piece of artwork right here see no
30:44
issues with luggage on the escalators
30:46
here at LAX all bets are off you want
30:49
luggage on the escalators you put
30:52
luggage on the escalitis one thing's for
30:55
sure it is a really long walk
30:57
to the ground transport area from the
31:00
gate we were able to take a look at this
31:06
kind of like a Plinko
31:06
and a maze
31:09
all the bells and whistles here the
31:11
gears
31:12
Marvel
31:13
dropping in and out
31:20
all right almost there
31:20
so if you fly in and out of the
31:22
international area which is where Hawaii
31:25
goes even though not technically
31:26
International is part of U.S soil
31:29
even though it's not in the continental
31:31
U.S you have to fly out of international
31:33
area of LAX
31:35
it is a hike
31:37
to the gates
31:39
I'll just keep that in mind these are
31:42
very beautiful little bird murals
31:44
through here
31:50
all right evidently we have to take this
31:50
shuttle
31:51
over here at the LA exit area
31:54
to The Ride app pickups I think we have
31:56
to take this
31:57
the Uber section
32:12
off-site where the Ubers now pick up
32:12
years ago
32:17
Uber and ride shares from the top of the
32:17
Horseshoe area like it's
32:22
like it's awesome over
32:22
just to stop the congregation of
32:24
vehicles and cars around the Horseshoe
32:26
at LAX
33:00
over here
33:00
this little station that's been here for
33:02
a little while where
33:03
taxis
33:05
and Rideshare Vehicles yeah
33:21
okay so gotta go over here go across the
33:21
crosswalk
33:27
crossed the way over there I will say
33:27
Hawaiian Airlines it was awesome lots of
33:30
room lots of leg room the iPad with the
33:32
movies all that was great there was two
33:34
negatives
33:35
yeah not a huge deal with the Wi-Fi
33:37
today it would have been a little bit of
33:39
a deal but it would have been nice to be
33:40
able to have the Wi-Fi but not that big
33:41
of a deal so that's the one thing but
33:43
the second one is a really kind of big
33:46
issue that I need to call and get
33:48
completely rectified when it comes to
33:50
the flight my mom and I took it was
33:53
actually a third ticket that I had
33:54
purchased from my dad who was not able
33:56
to come and he ended up not being able
33:59
to make it on the Hawaiian trip so I had
34:01
a third ticket in the same seat section
34:04
that I perched back in March of 2023
34:09
way ahead of the September I always like
34:11
to pre-plan when it comes stuff to like
34:13
stuff like that and that is pretty much
34:16
the second part of the issue
34:21
Hawaiian Air
34:23
because the way the refund policy works
34:28
is it is one year so it goes into an
34:32
account the refund amount of money that
34:34
I got for the third ticket that was not
34:36
used is put into a account you don't get
34:39
the money back it goes in there and you
34:41
can purchase another ticket on Hawaiian
34:43
air but it has to be within 12 months of
34:48
when you purchase it not when the flight
34:49
would have been so my plan was every
34:51
year to go to Hawaii around the same
34:53
time in September but I cannot use that
34:56
one ticket if I wanted to use that one
34:57
ticket that I had already paid for it I
34:59
have to fly somewhere that Hawaiian
35:01
Airline goes
35:03
for March early March 2024 I don't
35:08
really have any plans to go out there
35:10
and I was looking they don't in the
35:11
subsidiary branches of America are not
35:13
American but of Hawaiian Airlines
35:16
that credit is not good for that so I'm
35:19
gonna have to call I have to figure all
35:21
that out
35:22
that's a little a little disappointing
35:25
but we can get all that figured out
35:32
all that over time because I know
35:32
did that to go back all the way to
35:34
Hawaii to use that until around this
35:37
time of next year never take them up and
35:39
I would not be able to use that credit
35:41
if I don't use the credit by early March
35:43
24 it's gone but that credit only will
35:46
be from flights from the west coast to
35:48
Hawaii and back and forth so I can't use
35:50
it in the continental United States now
35:54
what are you gonna do check out all the
35:56
LA exit
35:58
right over there could also do a taxi
36:00
but I've already
36:02
Rideshare so I don't know I'm not saying
36:04
I'll never fly Hawaiian again if this
36:08
yeah I don't know
36:10
there are other airlines that go to
36:12
Hawaii
36:16
that was those were some really nice
36:16
suits really nice I mean the flight was
36:18
awesome I can't deny it the flight the
36:21
food the experience the leg room all
36:23
incredible but those are just the two
36:25
little things and
36:29
hopefully the
36:29
hopefully fake for next year gets
36:31
rectified all right our shuttle has
36:33
arrived
36:41
oh yeah add in everything else that I
36:41
said but also the fact that the flight
36:43
that we had out of LA to Hawaii was
36:47
completely just for no understandable
36:50
reason but just end up being canceled
36:53
and have an explanation so I had to book
36:55
another hotel room
36:57
Hollywood and extend the rental car for
36:59
one day and lost a complete day so the
37:02
room was sitting empty
37:04
the Milani so I'm hoping that when I end
37:07
up calling I can kind of use that
37:33
all right moving along slowly in traffic
37:33
it's one of these either this one or
37:35
that one was using the intro scene from
37:37
La La Land when all the cars are parked
37:39
and the dancing and all that I think it
37:41
is that one right there you can see the
37:43
skyline off over in the distance there
37:46
of course obviously it was a lot higher
37:48
up than where I'm at in the car but yeah